EV Driver Support & FAQs
Having trouble charging?
Review these common questions to find the right help before submitting a service ticket.
Please contact the site host or location owner so they can arrange assistance.
Contact the site host first to confirm that the station is available for your use. Some chargers are private or have access restrictions.
Please contact the site host or front desk. EV Charge Solutions cannot provide private station access codes.
Still Need Help?
If you’ve reviewed the FAQs above and your issue wasn’t covered, please continue to submit a support request. Our team will be happy to help guide you.