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  EV Charger Site Host or Charger Owner Support & FAQs ​ 

Having trouble charging?

Review these common questions to find the right help before submitting a service ticket.  

Please contact your charger or charging network provider first. They can help troubleshoot connectivity and determine whether additional equipment support is needed.  

Still Need Help?

If you’ve reviewed the FAQs above and your issue wasn’t covered, please continue to submit a support request. Our team will be happy to help guide you.